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For the Netherlands, the standard shipping costs are EUR 2.99, regardless of the weight, size or number of items ordered.

For international shipments, shipping costs will be calculated at checkout.

We normally ship our products within 6-9 business days. This is because most of our products are handmade and personalized. This takes time.

Our banners and larger paper formats (A3 and larger) are delivered rolled up in a cardboard mailing tube. The other products are delivered in cardboard boxes or mailing envelopes. All our mailing materials (including any filling material) carry the FSC quality mark.

It can sometimes take a few hours to a few days for our 'banner' products to hang completely flat after they are removed from the mailing tube and hung. This is normal.

It is currently not possible to collect our products.

We currently ship to 8 EU countries and to USA and Canada. On request (send us an email) we also ship to other countries.